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Contact us
Schedule your free inspection
Call or text (704) 488-5587, email us, or send the form and we’ll call you back. For leaks and storm damage, text us a photo.
Roof emergency?
What’s happening with your roof?
Pick the closest match to see what to do right now. Then call or text us at (704) 488-5587 and send a photo.
Safety first. Never climb onto a wet, damaged or steep roof. If there is fire, sparking wires or a ceiling about to collapse, leave the area and call 911.
Water is leaking insideDrips, wet ceiling, stains growing
- Put a bucket under the drip and move furniture and electronics away
- If the ceiling is bulging, poke a small hole in the center to let the water drain into the bucket
- Take photos of the ceiling and the attic if it is safe to go up there
- Text us the photos. We can tarp the roof to stop the water
Shingles blew off in the windPieces in the yard, bare spots on the roof
- Pick up loose pieces so no one steps on nails
- Photograph the roof from the ground and the pieces in the yard
- Exposed underlayment can let water in at the next rain, so call us soon
- We repair the spot or tarp it until the full repair
We had a hail stormDents on gutters, vents, cars or the mailbox
- Take dated photos of dents on gutters, downspouts, AC units and cars
- Hail damage on shingles is hard to see from the ground, so don’t assume the roof is fine
- Book a free inspection before you file a claim
- If there is damage, we document it and help you with the insurance process
A tree or limb fell on the roofBranches on the roof, cracked rafters, holes
- Stay out of the rooms under the impact
- Do not try to remove the tree yourself
- Call your insurance company and call us; we coordinate tree removal with the roof repair
- We tarp and secure the opening as soon as the tree is off
Leak around a chimney or skylightStains near the fireplace, skylight or a wall
- These leaks usually come from failed flashing, not the shingles
- Note if it leaks in every rain or only in wind-driven storms
- Photograph the stain and the area around the chimney or skylight
- We reflash it with ice & water shield and new metal
There’s a hole in the roofYou can see wood or daylight
- Cover anything below the opening with plastic
- Call or text us right away for emergency tarping
- Take photos before and after the tarp goes on
- We plan the permanent repair once the roof is secured
Contact us
Talk to us
Reach us during business hours, or send the form and we'll call you back.
FAQ
Questions homeowners ask us
Don't see yours? Text us a photo of the problem and we'll tell you what we think.
Is the roof inspection really free?
Yes. We inspect the roof and attic, take photos and explain what we find. There's no cost and no obligation.
Do you work with my insurance company?
Yes. If hail or wind damaged your roof, we document it, meet your adjuster on site and help make sure the estimate covers everything that needs to be replaced.
How long does a roof replacement take?
Most homes take one to two days, depending on size, pitch and how much decking needs replacing. Commercial projects are scheduled around your business hours.
Do you work in South Carolina?
Yes. We work throughout North and South Carolina, from Charlotte and the surrounding towns to jobs across both states. Call or text and tell us where the property is.
Do you do commercial and flat roofs?
Yes. We install and repair TPO and other flat-roof systems, and restore older flat and metal roofs with coatings when a full replacement isn't needed.
What if I have a leak right now?
Text (704) 488-5587 with your address and a photo. We'll get someone out to tarp or repair it as quickly as possible.
What happens after I contact you?
We call or text you back to set a time for the free inspection. On the visit we check the roof and attic, take photos and walk you through what we found. If you need work, you get a written estimate. If it’s storm damage, we explain the insurance process before you file.
Should I call my insurance company or you first?
Most homeowners call us first. A free inspection tells you whether there is real storm damage before you open a claim. If there is, we document it and can meet your adjuster on the day of their visit.
Can I send photos of the problem?
Yes. Attach photos to the request form or text them to (704) 488-5587. Photos from the ground or from inside the attic help us understand the problem before we arrive.
What about warranties?
The shingles and materials we install carry the manufacturer's warranty. Ask us about the workmanship coverage on your project when we give you the estimate.